Terms and Conditions
1. General:
- By placing an order, you agree to these terms and conditions.
- All orders are subject to product availability and acceptance.
2. Product Information:
- We strive to provide accurate product descriptions, images, and pricing.
- Colors, sizes, or designs may slightly vary due to monitor settings or manufacturing differences.
3. Orders and Payment:
- Orders can be placed through our website or authorized platforms.
- Payment must be completed at the time of purchase via secure payment gateways.
- We reserve the right to cancel or refuse any order for valid reasons, including suspected fraud or stock unavailability.
4. Shipping:
- Shipping will be done according to the shipping policy.
- Delivery times are estimates and may vary due to courier delays, holidays, or unforeseen circumstances.
5. Returns and Refunds:
- Returns, refunds, and exchanges will be processed according to our Return & Refund Policy.
- Customers must follow the return process for eligibility.
6. Intellectual Property:
- All content on our website, including images, descriptions, and logos, is the property of the brand and may not be copied or used without permission.
7. Limitation of Liability:
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Liability is limited to the purchase price of the product.
8. Customer Responsibilities:
- Customers must provide accurate shipping information and ensure timely receipt of orders.
- Any issues with the product must be reported promptly to info.monkeystep@gmail.com
9. Governing Law:
- These terms are governed by applicable laws of the region where the order is processed.
- Any disputes will be resolved in accordance with local legal regulations.
10. Changes to Terms:
- We reserve the right to update or modify these terms at any time.
- Updates will be posted on the website with the effective date.
11. Contact:
- For any questions regarding these terms, orders, or products, contact info.monkeystep@gmail.com