We collect personal information such as name, email address, phone number, and shipping address when you place an order.
Payment information is collected securely through trusted payment gateways and is not stored on our servers.
2. Use of Information:
Your information is used to process orders, provide shipping updates, handle returns/exchanges, and respond to customer inquiries.
We may use your email to send order confirmations, updates, or promotional offers (you can opt out at any time).
3. Information Sharing:
We do not sell or rent your personal information to third parties.
Information may be shared with couriers and payment processors solely to fulfill your orders.
4. Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Cookies & Tracking:
Our website may use cookies or tracking technologies to enhance your shopping experience, remember preferences, and improve site functionality.
6. Customer Rights:
You have the right to access, correct, or request deletion of your personal information by contacting customer support at info.monkeystep@gmail.com
7. Policy Updates:
This privacy policy may be updated from time to time. Updates will be posted on our website with the effective date.
8. Contact:
For any privacy concerns or questions, reach out toinfo.monkeystep@gmail.com