Privacy Policy

1. Information Collection:

  • We collect personal information such as name, email address, phone number, and shipping address when you place an order.
  • Payment information is collected securely through trusted payment gateways and is not stored on our servers.

2. Use of Information:

  • Your information is used to process orders, provide shipping updates, handle returns/exchanges, and respond to customer inquiries.
  • We may use your email to send order confirmations, updates, or promotional offers (you can opt out at any time).

3. Information Sharing:

  • We do not sell or rent your personal information to third parties.
  • Information may be shared with couriers and payment processors solely to fulfill your orders.

4. Data Security:

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Cookies & Tracking:

  • Our website may use cookies or tracking technologies to enhance your shopping experience, remember preferences, and improve site functionality.

6. Customer Rights:

  • You have the right to access, correct, or request deletion of your personal information by contacting customer support at  info.monkeystep@gmail.com

7. Policy Updates:

  • This privacy policy may be updated from time to time. Updates will be posted on our website with the effective date.

8. Contact:

  • For any privacy concerns or questions, reach out to  info.monkeystep@gmail.com